Attend This Signature Event
At the ITO Compass Signature Event, you'll collaborate and learn from one another to grow your businesses and reinforce how you can improve the customer experience with your company. This event will be packed with educational content and focus on what we as IT Business Owners and Managed Service Providers need to do in order to achieve "Best In Class" service.
October 12th * The Pre-Day event with Kaseya+Datto Connect Locals, is jam packed with valuable content and ends with cocktails on the roof deck of the Virgin Hotel overlooking the amazing Chicago skyline.
October 13-14 * The main event will include educational content, peer led workshops, networking time with your peers and vendor partners, breakfast, lunch, dinner and a special Friday evening activity!
When you register, you are entered into a drawing to win a pair of Apple Air Pods! - REGISTER TODAY!
Speakers & Workshop Leaders
We're bringing in experts to help guide you through running a successful IT/MSP business.
Jeff Grenier
Firelands IT Services
Stefana Rule
Innovation Speaker
Manny Vargas
Always on the Grow
Pre-Day October 12, 2023
11:00 am - 12:00 pm
Event Registration/ Check-in
12:00 pm - 1:00 pm
Lunch
1:00 pm - 5:00 pm
Kaseya + Datto Connect Local – Educational Content
5:00 pm - 7:00 pm
IT Owners Compass Experience 2023 Welcome Reception @ The Virgin Rooftop Bar, sponsored by Kaseya + Datto Connect Local
Schedule - October 13, 2023
7:30 am - 8:30 am
Registration & Breakfast plus Vendor Showcase
8:30 am - 12:00 pm
Kick Off - thought leadership & panel sessions
12:00 pm - 1:30 pm
Lunch and Vendor Showcase
1:30 pm - 5:00 pm
Breakout Sessions & Workshops
5:00 pm - 6:30 pm
Vendor showcase, cocktails and networking
7:00 pm - 9:00 pm
Chicago River Cruise and Chicago Style dinner
Schedule - October 14, 2023
8:30 am - 12:00 pm
Breakout sessions & Workshops
What Can You Expect?
If you've attended before, you'd know our formula:
- Mornings dedicated to thought-provoking keynotes.
- A mix of insightful panels to break up your morning.
- Afternoons bursting with peer-led workshops, partnering with industry experts, and innovative thinkers.
- For those of you joining us for the first time, brace yourselves for an unforgettable experience!
What are some workshop Topics?
- Strategies for Engaging Your Ideal Client
- Leveraging Offshore Talent Effectively for Your Service Team
- Key KPI's on how to measure your Client Account Managers Success
- Mastering Conversion-driven Conversations
- Key Steps to Take When Faced with an Incident
- Guiding Your Company and Clients through a Tabletop Exercise
- Kickstarting Your Journey with CIS Controls
- M&A Guidance: 6 Essential Tactics to Boost Your Profits
- Using Risk Assessments in the sales process to increase revenue
- Power Platform to Profit ( The Power Platform includes Power Apps, Power Automate (flow), Power BI, and Power Pages)
- Brutal Truths about MSP Success; The Problems You Didn't Know You Had. Part 1
- Brutal Truths about MSP Success; The Solutions You Didn't Know You Needed Part 2
Beyond the rich content, networking, and learning, this event promises:
- A roster of fresh faces bringing new perspectives.
- Novel ideas and breakthrough discussions.
- An atmosphere that offers both enlightening insights and unforgettable interactions.